In 2007, my grandmother in California needed full-time care. Living in Virginia, I was deeply concerned about finding a responsible, compassionate agency. A neighbor recommended Caring Heart, and I called right away. Nathan and his team met with me the next day and took charge immediately — even thinking of things I hadn’t considered.
Their caregivers were attentive and professional, and I felt confident returning to Virginia. What surprised me most was that my grandmother, who was initially resistant to help, actually grew fond of her caregivers. I was kept informed at all times, and Nathan even showed up at the ER at 3:00 a.m. to make sure she was admitted properly or got home safely.
When she passed, they helped me with final arrangements and clearing out her home. I’m beyond grateful. Caring Heart showed real compassion, professionalism, and support every step of the way.
Thank you to the entire team — you couldn’t have done better.
