Caring Heart Home Care -
About Us
We love to care
Caring Heart Home Care has proudly delivered premium in-home care services since 2004. Based in Torrance, CA, we serve families across Los Angeles, Orange County, San Bernardino, Irvine, Huntington Beach, and even San Diego.
We specialize in matching each client with highly qualified caregivers and building personalized care plans that meet their unique needs always with compassion, professionalism, and dignity.
At Caring Heart Home Care, we deliver more than care, we deliver peace of mind.
Our caregivers and staff are known for setting a higher standard in in-home senior care, combining compassion with clinical continuity.
We see home care as an essential part of the healthcare journey, extending the work of doctors, nurses, and therapists to where it matters most: your home.
Our mission
Defined by four pillars that support our day to day care.
Compassionate Care
We treat every client with empathy, kindness, and genuine human warmth.
Emotional Support
Beyond physical assistance, we offer real connection. Our caregivers bring comfort, joy, and meaning to each day.
Personalized Service
We create tailored care plans that fit each person’s needs, preferences, and lifestyle with dignity at the center.
Easier Lifes at Home
We are here to simplify daily life helping your loved ones feel safe and comfortable.
Feel safe with us
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We are licensed, bonded, and insured.
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We do background checking and screening of all our caregivers.
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We orient and closely supervise our caregivers.
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We handle administrative manners with long-term insurances.
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We provide workers' compensation and liability insurance coverage.
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Employees are paid by our company through payroll service.
Bilingual Home Care
A Welcoming Hand in your own Language
We believe that feeling understood is a fundamental part of quality care. That's why we're proud to offer our services in a variety of languages. Our dedicated carers can communicate fluently in Tagalog, Spanish, Vietnamese, Mandarin, Cantonese, Japanese, Korean and German ensuring that you or your loved one can feel comfortable and clearly understood. Additionally, we are committed to meeting your needs.
If you require assistance in another language, please let us know. We will do our best to accommodate your request and find a carer who speaks your language.
FAQ
Frequently Asked Questions
How does Caring Heart choose its caregivers?
A: We carefully vet each caregiver through background checks, reference verification, and in-house training. All caregivers are certified, insured, bonded, and registered as home care aides. If a candidate is new to the field, we offer training and guide them through the certification process to ensure they meet our standards before providing care.
What is Caring Heart Home Care?
A: Caring Heart is a non-medical in-home care agency with over 15 years of experience. We support individuals with special needs through services like personal hygiene assistance, companionship, mobility support, and daily living activities.
Compared to hiring a private caregiver, working with an agency offers several advantages: immediate availability, flexible payment options, certified and trained professionals, and the peace of mind that comes with insurance and compliance.
Is there a contract involved?
A: Yes. We require a service agreement before starting care. There are two types:
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Special Contract: Customized to reflect specific needs and services agreed upon.
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General Contract: Standard agreement for typical care arrangements.
Contracts are flexible and do not lock you into a long-term commitment unless agreed upon.
How much do your services cost?
A: Rates are based on an in-home evaluation to determine the level of care needed. We are open to discussing your budget and will work with you to find a plan that fits. Please contact us to schedule a free consultation.
Is it better to work with an agency than hire privately?
A: Yes. Agencies like Caring Heart provide structured care, trained professionals, liability protection, and continuity of service. Private caregivers may lack certification, insurance, or backup support if unavailable. We offer a safer, more reliable solution.
What payment options are available?
A: We accept several forms of payment, including:
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Long-Term Care Insurance
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VA Benefits
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Private Pay (Out-of-Pocket)
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Third-Party Payments (e.g. family member)
If you need help navigating payment options, we are here to assist.
What makes Caring Heart different from other agencies?
A: We are more than caregivers — we are a community. We offer individualized attention, maintain regular communication with families, and invite clients to our seasonal events. Our mission is to bring compassion, dignity, and joy to every home we serve.
